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United Way annual report

Hope Starts Here

Every parent wants the same things for their children: a safe place to call home, access to a quality education, nutritious meals, and someone to turn to when life feels overwhelming. Most of all, they want the opportunity to believe that tomorrow will be better than today.

That’s why United Way invests in trusted local organizations, brings people and resources together, and steps forward to lead solutions where our neighbors need more support.

This report is a look at what our community made possible together this year.

A Message from Leadership

Dear friends,

In 2025, we proudly celebrated 75 years of United Way of the Chattahoochee Valley bringing people together to make our community stronger. As we reflect on our history, we are reminded that while times and challenges may change, the values that have guided this organization remain constant: partnership, servant leadership, support for neighbors in need, and above all, a deep love for this community.

Today, United Way is more necessary than ever. Across the Chattahoochee Valley, hardworking families are striving to build stable futures for themselves and their children while navigating rising challenges and unexpected setbacks. We also recognize that many of the individuals who generously support this work through workplace campaigns are navigating those same realities, giving what they can while working hard to make ends meet. Where a child lives or how much a family earns should not determine their chances of success. We remain committed to connecting families with the resources, relationships, and opportunities that help create pathways toward long-term stability and help the next generation thrive.

Over the past several years, we have intentionally adapted our work to better meet our community’s evolving needs through strategic partnerships, innovative funding, and coordinated access to services. Since 2021, we have significantly reduced our reliance on workplace campaigns, which represented 83% of annual revenue and today account for 56% — an intentional strategy to strengthen long-term sustainability while honoring the generosity of those who continue to give. Grants now provide meaningful support for United Way-led initiatives, and this year we launched a capital campaign to expand what annual giving alone can accomplish and help secure the future of proven solutions for generations to come. Through initiatives like the 211 Community Resource Center, The Basics, Community Schools United, Home for Good, Resilient Chattahoochee Valley, and our community investment process, we help individuals and families find support, connection, and hope when they need it most.

None of this work is accomplished without you. We are deeply grateful to our donors, volunteers, partners, and community leaders whose generosity and commitment make this mission possible. As we look ahead to the next 75 years, we remain inspired by what can happen when people work together for the common good.

With gratitude,

Dionne Rosser-Mims
Board Chair
2025 – 2026

Ben Moser
President and CEO
2019 – Present

Jean Kent

Celebrating 75 Years

For 75 years, United Way has helped bring people together who care for and invest in the Chattahoochee Valley. This milestone honors generations of neighbors, volunteers, donors, and partners whose generosity and commitment have helped shape our community.

We also celebrate devoted supporters like Mrs. Jean Kent, pictured, whose generosity and commitment since 1951 reflect the spirit of service that continues to shape our work today.

Our Promise to the Chattahoochee Valley

Ten Counties. Two States. One Region.

Proudly serving Chattahoochee, Clay, Harris, Marion, Muscogee, Quitman, Russell, Stewart, Talbot, and Taylor counties across west central Georgia and east Alabama.

Across the Chattahoochee Valley, families are working hard to build stable lives. They are raising children, caring for loved ones, and planning for the future. But for many, an unexpected expense—such as a medical bill, car repair, missed paycheck, or child care challenge—can quickly put that stability at risk. Families are often forced to make difficult choices between paying rent, buying groceries, getting medical care, or covering other basic needs. When people have to make these trade-offs, the effects are felt across our entire community.

For more than 75 years, United Way has worked alongside local partners to help make the Chattahoochee Valley a stronger place to live, work, and raise a family. We invest in trusted local programs, bring people together to solve community challenges, and lead initiatives that help meet urgent needs while building long-term stability across the Chattahoochee Valley.

This is our promise to the Chattahoochee Valley: to keep showing up, bringing people together, and leading solutions that strengthen our community. The future of this region depends on all of us, and we are proud to lead alongside those working to make it better.

The Power of Community:
Ms. Kizzie’s Story

“It’s not just the resources. It’s the people.”

When an unexpected housing crisis forced Ms. Kizzie and her family to leave their home, she faced an uncertain road ahead. With the support of her daughter’s school and United Way, she found resources, encouragement, and people who continued to show up for her family.

Ms. Kizzie did the hard work of moving her family forward. The support around her helped make that journey a little less difficult and opened the door to new opportunities, greater stability, and hope for what comes next.

How We Create Change

Every dollar raised here stays here, supporting trusted programs, community partnerships, and local solutions that help children, families, and communities build stronger futures.

Investing in Our Community

Every gift to United Way creates impact in multiple ways. Workplace campaigns, community investment, and United Way-led initiatives strengthen the network of support that helps children, families, and older adults across the Chattahoochee Valley.

Workplace Giving

For more than 75 years, workplace campaigns have been the foundation of United Way’s impact. Hundreds of employers and thousands of employees across the Chattahoochee Valley invest in our community each year through payroll deduction, corporate gifts, and employee giving. These partnerships provide reliable, local support for programs and initiatives that strengthen our region while helping ensure every dollar raised here stays here.

Our top 25 workplace campaigns generated nearly 90% of all workplace campaign dollars raised. We are grateful for the remarkable leadership of these organizations, whose commitment inspires generosity across our community and helps create lasting impact for local children, families, and older adults.

Top 25 Workplace Campaigns by Annual Fundraising Total (FY2025-2026)

Aflac

FIS Total Issuing Solutions (TSYS)

Pinnacle Financial Partners (Synovus)

Publix Supermarkets

W.C. Bradley Co.

Columbus Consolidated Government

Columbus Water Works

Phenix City Government

Covey Equity

Russell County Government

Muscogee County Schools

Pratt & Whitney / RTX

Georgia Power Company

Alexander Electric Company

Greystone Properties / RAM Partners

Marsh McLennan Agency

Robinson, Grimes & Company, CPAs

Piedmont Columbus Regional

Thayer Companies

Flournoy Companies

Truist Bank

Phenix City Public Schools

Alabama Power Company

Eastman Kodak

BEAM

Community Investment

United Way invests in trusted nonprofit partners through a competitive Community Investment process that helps address our community’s greatest needs. Volunteer reviewers evaluate funding requests based on local priorities, measurable outcomes, financial stewardship, and long-term impact, ensuring donor dollars are invested where they can make the greatest difference.

Community Investment Partners (FY2025-2026)

United Way-Led Strategies

In addition to investing in nonprofit partners, United Way leads collaborative initiatives that bring organizations, schools, businesses, and community leaders together to address challenges no single agency can solve alone. These strategies help strengthen systems, expand access to resources, and create lasting change across the Chattahoochee Valley.

2025-26 Snapshot

136K+

lives changed through services and support

2M+

hours of care provided to children

9M+

meals provided to our community

12K+

calls for help answered by the 211 Community Resource Center

255

community partners engaged

Interactive Story and Data Dashboard

From the Chattahoochee Valley to Capitol Hill

This spring, 279 United Way leaders from all 50 states, including our President & CEO, Ben Moser, gathered in Washington, D.C., for United Way Worldwide’s Annual Advocacy Forum and Hill Day.

Representing the Chattahoochee Valley, United Way leadership met with policymakers to advocate for priorities that reflect the heart of our mission and the needs of the communities we serve. Learn more about United Way’s policy priorities for the 119th United States Congress.

Every child deserves the opportunity to succeed, but success starts long before the first day of school.

Across the Chattahoochee Valley, access to quality early learning, affordable child care, and strong support systems continues to shape outcomes for children and families. United Way helps address these challenges by investing in trusted nonprofit partners, supporting families, and leading strategies that help children succeed from early childhood through young adulthood.

This year, United Way partnered with the Low Income Investment Fund (LIIF) and the Columbus Consolidated Government to better understand child care needs across the region, helping guide local action around practical solutions for working families. Through United Way-led strategies like The Basics Chattahoochee Valley, Community Schools United, and Resilient Chattahoochee Valley, we work alongside schools, caregivers, and community partners to support learning and resilience.

The Power of Showing Up

This year, United Way’s Community Schools United launched the PAW (Perfect Attendance Winner) Store at Dorothy Height Elementary School in partnership with Principal Meredith Adams and school staff. The initiative helps encourage student attendance while providing families access to essentials like toiletries, clothing, and household goods at no cost.

For many working families, everyday necessities can stretch already tight budgets. Students earn “Bone Bucks” through perfect monthly attendance, which families can use to shop at the PAW Store. By helping ease everyday pressures at home, the program supports students in coming to school ready to learn.

Health and well-being are shaped by more than medical care alone.

Across the Chattahoochee Valley, challenges such as food insecurity, mental health needs, trauma, and limited access to services continue to affect children, families, and older adults in many ways. United Way strengthens community well-being by investing in trusted nonprofit partners that provide nutritious meals, behavioral health services, crisis support, shelter, and trauma-informed care.

Through the 211 Community Resource Center, one of our community’s most trusted connections to help, neighbors are connected to food, healthcare, housing, mental health services, and urgent support when they need it most. Through other United Way-led strategies like Resilient Chattahoochee Valley, we also partner with schools, healthcare providers, and community organizations to advance trauma-informed solutions that build resilience across our region.

Creativity, Literacy, and Opportunity

In partnership with the Columbus Museum, United Way is helping young learners grow through Museum PALS, a program that brings art, storytelling, and creative exploration into Pre-K classrooms across Muscogee County.

Supported through United Way-led strategies, Resilient Chattahoochee Valley and The Basics Chattahoochee Valley, Museum PALS helps children build confidence, spark curiosity, and strengthen early learning foundations.

Financial stability starts with opportunity and the support families need to build lasting independence.

Rising housing costs, limited affordable options, and economic pressures continue to make it harder for hardworking families to stay stable and plan for the future. United Way helps create pathways to greater economic security by investing in housing assistance, workforce development, financial coaching, and career readiness programs that help individuals and families move forward.

This year, United Way partnered with the Georgia Institute of Technology to better understand workforce housing needs across the region, helping guide local action and bringing together employers, developers, nonprofits, and community leaders around practical solutions. Through Home for Good, our coordinated housing strategy, families experiencing homelessness are connected to stable housing, case management, and support designed for long-term success.

For the Women Who Make a Difference, Every Day

Ahead of Mother’s Day, United Way launched Women United Honors, inviting our community to recognize the women who quietly lead, support, encourage, and care for others every day.

Nominations support the Women Helping Women Assistance Fund, providing immediate assistance and hope for women and girls facing difficult circumstances as they work toward a brighter future.

Strong communities are built on support systems people can rely on in times of need.

When emergencies happen, strong local systems can make the difference between crisis and recovery. Across the Chattahoochee Valley, severe weather, financial hardship, health challenges, and unexpected emergencies can make it harder for families to regain stability. United Way helps strengthen community resiliency by connecting people to trusted support systems and organizing resources and volunteers when challenges arise.

At the center of this work is 211, our region’s trusted connection to care and support. This year, United Way of the Chattahoochee Valley received approval for federal funding to begin planning an expansion of 211 services into uncovered counties across Georgia. The project will be implemented during the next fiscal year, creating new pathways for individuals and families to find available services and resources in communities with fewer local support options. Georgia has had 211 since 1997, but remains one of only three states without statewide 211 coverage.

A Lifeline for the Chattahoochee Valley

This year, United Way helped establish local recognition of 211 Day through a city proclamation on February 11, 2026, joining a national effort to celebrate the three-digit number that connects residents to critical health and human services.

Thousands of neighbors across the Chattahoochee Valley turn to 211 each year for support during life’s most difficult moments. Behind every call is compassionate guidance, trusted resources, and a commitment to helping neighbors move forward.

A Community in Action

Change happens when people show up for one another. Across the Chattahoochee Valley, volunteers, workplace partners, leadership groups, and community champions are giving their time, talent, and expertise to strengthen our region.

Guided by Community Leadership

United Way is guided by volunteer leaders who help shape the work behind the scenes, providing oversight, expertise, and local perspective that strengthen our impact across the Chattahoochee Valley. We are grateful to the members of our Board of Directors and leadership committees who give their time and expertise in service to our community.

Board of Directors, 2025-2026

Mr. Kevin Blair
Pinnacle Financial Partners (Synovus)

Ms. Catherine Budzynski
Community Leader/Attorney

Mr. Craig Burgess, J.D.
Morehouse College

Mr. Mike Burns
Retired, Fort Benning Maneuver Center of Excellence

Ms. Melissa Gauntt
East Alabama Chamber of Commerce
*Treasurer

Dr. Asanté Hilts
Valley Healthcare System

Mr. Isaiah Hugley
Columbus Mayor Elect

Mr. Bill Little
St. Francis Emory Healthcare

Mr. Reggie Lewis
FIS Total Issuing Solutions (TSYS)

Ms. Tana McHale
Pratt Whitney Commercial Engines

Mr. Rinkesh Patel
RAM Hotel Management

Mr. Robbie Raybon
Covey Equity

Mr. Teddy Reese
The Office of Poverty Reduction / The Reese Firm LLC

Dr. Andy Roddenbery
Columbus Surgical Specialists, LLC

Dr. Dionne Rosser-Mims
Troy University
*Chair

Ms. Gwen Ruff
Columbus Water Works

Mr. Chris Schoonover
Pinnacle Financial Partners (Synovus)

Rabbi Beth Schwartz
Retired, Temple Israel

Ms. Jackie Screws
Retired, Chattahoochee Valley
Community College

Mr. Len Sexton
Synovus Securities, Inc.

Mr. Raymond Smith
Retired, Phenix City, AL
Government

Mr. Will Thompson
Pinnacle Financial Partners (Synovus)

Mr. W. Clark Turner
W.C. Turner Investments

Mr. Jack Turner
Gwaltney Ventures/TigerJack LLC

Mr. Rob Ward
St. Luke Church

Ms. Randi Adkins-Warren
Aflac
*Immediate Past Chair

Leadership Committees

Stephanie Chastain
City of Phenix City, Alabama

Heather Dryman
Piedmont Columbus Regional

Onteria Foster
One Main Focus

Lucas Hammock
Columbus Water Works

Rob Harris
FIS Total Issuing Solutions (TSYS)

Alex Harrison
FIS Total Issuing Solutions (TSYS)

Nese Holloway
Pinnacle Financial Partners (Synovus)

Jessica Lopez
Regions Bank

Brittney Lyles
Columbus Consolidated Government

Tamara Reyes
United Way of the Chattahoochee Valley

Dr. Marlon Darnell Scott, Sr.
Piedmont Columbus Regional

Erika J. Torres
Columbus Water Works

Catherine Budzynski
Community Leader/Attorney

Joan Clarke-Narcisse
Aflac

Lesley Dudley
FIS Total Issuing Solutions (TSYS)

Chris Schoonover
Pinnacle Financial Partners (Synovus)
*Chair

Angelia Sharpe
FIS Total Issuing Solutions (TSYS)

Ray Smith
Retired, Phenix City, AL Government

Clark Turner
W.C. Turner Investments

Lakeita Arrington-Judkins
U.S. Department of Veterans Affairs

Kristin Barker
Georgia Center for Opportunity

Seth Brown
Columbus Consolidated Government

Adrian Chester
Greater Beallwood Baptist Church

Jonathan Evans
The Housing Authority of Columbus, Georgia

Jennifer Lowman
City of Phenix City

Trikella Nelson
Muscogee County School District

Joan Clarke-Narcisse
Aflac
*Corporate Chair

Shaun Culligan
City of Phenix City, AL
*Account Development Chair

Melissa Gauntt
East Alabama Chamber of Commerce
*Corporate Chair

Geniece Granville
Davis Broadcasting, Inc.
*Small Business Chair

Will Thompson
Pinnacle Financial Partners (Synovus)
*Chair

Jansen Tidmore
Greater Columbus Georgia Chamber of Commerce
*Small Business Chair

Rob Ward
St. Luke Church
*Sponsorship Chair

Randi Adkins-Warren
Aflac
*Chair

Lakeita Arrington-Judkins,
U.S. Department of Veterans Affairs

Ben Bryan
Marsh & McLennan Agency

Patrick Dietz
FIS Total Issuing Solutions (TSYS)

J.T. Fellows
Piedmont Healthcare

Alex Harrison
FIS Total Issuing Solutions (TSYS)

Rubria Hintz
Fifth 3rd Bank

Alex Lilley
Columbus Clingstones

Payton Linder
Chattahoochee Valley Community College

Abigail Littleton
The Leadership Institute at Columbus State University

Madison Montgomery
Aflac

Brantley Pittman
FIS Total Issuing Solutions (TSYS)

Angel Taylor
Columbus Water Works

Steve White
W.C. Bradley Company Real Estate

Jennifer Adams
Valley Hospitality Services, LLC

Kim Beck
The Columbus Museum

Joe Bialoncik
Boys & Girls Clubs of the Chattahoochee Valley

Frank Bonner
Retired, Callaway Blue

Craig Burgess, J.D.
Morehouse College

Elizabeth Cook
Community Leader

Vickie Clark
Columbus Water Works

Nick Dudley
FIS Total Issuing Solutions (TSYS)

Melissa Gauntt
East Alabama Chamber of Commerce
Chair

Pam Hodge
Columbus Consolidated Government

Barber Wilson
Marsh & McLennan Agency

Lakeita Arrington-Judkins
U.S. Department of Veterans Affairs

Kristin Barker
Georgia Center for Opportunity

Seth Brown
Columbus Consolidated Government

Adrian Chester
Greater Beallwood Baptist Church

Jonathan Evans
The Housing Authority of Columbus, Georgia

Pat Frey
United Way of the Chattahoochee Valley

Captain Curtis Lockette
Muscogee County Sheriff’s Department

Jennifer Lowman
City of Phenix City

Trikella Nelson
Muscogee County School District

Kim Adams
FIS Total Issuing Solutions (TSYS)

Lakeita Arrington-Judkins
U.S. Department of Veterans Affairs

Robin Babcock
FIS Total Issuing Solutions (TSYS)

Holli Browder
Columbus Consolidated Government

Melonese Close
Piedmont Columbus Regional

Sherricka Day
Aflac

Lesley Dudley
FIS Total Issuing Solutions (TSYS)

Denise Eckley
Goodwill Industries of the Southern Rivers

Chemitra Glenn
Community Foundation of the Chattahoochee Valley

Lisa Goodwin
Columbus Consolidated Government

Laura Hanley
Pinnacle Financial Partners (Synovus)

Amy Hatfield
FIS Total Issuing Solutions (TSYS)

DeAnne Huff
Aflac

Tonya Jones
W.C. Bradley Company

Fetima Kelly
W.C. Bradley Company
*Immediate Past Chair

Tiffanee McDaniel
Pinnacle Financial Partners
(Synovus)

Yonyetta McNeil
Phenix City Schools

Kyndal Nipper
Pinnacle Financial Partners (Synovus)
*Chair

Rachel Obermeyer
Aflac

Lisa Powers
St. Francis – Emory Healthcare

Dorenda Weaver
Community Volunteer

Heather Weihl
Columbus Hospice

Financial Stewardship

United Way of the Chattahoochee Valley is committed to responsible fiscal stewardship. We are nationally recognized for financial accountability and transparency, earning the highest 4-star rating from Charity Navigator and a Platinum Seal of Transparency from Candid.

Every investment we make is guided by local and regional data and shaped through collaboration with nonprofit partners, donors, volunteers, and community leaders. Our approach is accredited, evidence-based, and collaborative. We invest where the need is clear and the impact is proven.

As community needs have changed, so has the way we invest in local solutions. Workplace giving remains the foundation of our work, while grants, partnerships, and strategic fundraising help support United Way led efforts like the 211 Community Resource Center, The Basics, Community Schools United, Home for Good, and Resilient Chattahoochee Valley.

This year, United Way launched a capital campaign to expand what annual giving alone can accomplish. Workplace giving sustains the work of today. The capital campaign helps secure the future by scaling proven solutions designed to improve outcomes for even more children and families across the Chattahoochee Valley for generations to come.

Revenue & Investments Snapshot (FY2024-2025)

Financial information reflects United Way’s most recently approved audited financial statements (FY2024-2025).

Thank You

In FY2024-25, $7.6 million (80%) of United Way’s expenses directly supported nonprofit partners and United Way programs that advance community solutions across our region. The remaining investments strengthened our local workforce and the technology, fundraising, and operational support needed to deliver these services and steward donor dollars responsibly.

We’re proud to have partnered with over 100 workplaces, nearly 8,500 donors, and hundreds of volunteers who gave more than 3,600 hours of service this past year. These partnerships represent people who care deeply about the communities where we live and work.

This work is only possible because of people like you. Thank you for standing with us, investing in our community, and helping create a Chattahoochee Valley where every child, family, and neighbor has the opportunity to succeed.

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