To protect the privacy of clients, the image provided is for illustrative purposes only and is not associated with the individuals in this story.

At United Way of the Chattahoochee Valley, we support organizations like MercyMed of Columbus, which are changing lives by providing essential health services to local residents. Thanks to United Way’s Community Investment grants, MercyMed is able to offer compassionate, affordable care to those who need it most. One inspiring story is that of James, a 65-year-old man whose journey to dental health has transformed his confidence and quality of life.

The Challenge: Hiding His Smile for 50 Years

James had a joyful personality, but he avoided smiling. He felt self-conscious because of his missing teeth. James had no upper teeth and only two lower teeth left. Despite his desire for dental care, he didn’t visit a dentist for 50 years. The cost of dental treatments and a deep fear of dental procedures kept him from seeking help.

For years, James struggled with his self-esteem due to his dental issues. His missing teeth made it difficult for him to feel confident in social situations. But things began to change when he found MercyMed.

The Action: Compassionate Care and Trust Building

When James first visited MercyMed, he was hesitant. However, the MercyMed dental team understood his concerns and worked hard to build his trust. Over the past two years, they provided compassionate, affordable care, making each visit as comfortable as possible. The dental team took small, steady steps to help James feel more at ease.

MercyMed’s dental professionals cleaned his two remaining teeth and restored one with a composite filling. They also placed a complete upper denture and a lower partial denture, using James’s two permanent lower teeth to anchor the partial. This careful, step-by-step approach helped James feel more confident and comfortable with the treatment process.

The Result: A New Smile and a New Confidence

Today, James is one of MercyMed’s most dedicated and consistent patients. He now returns every six months for cleanings and looks forward to his visits. The transformation in his smile and overall confidence has been incredible. James no longer hides his smile; he shares it with everyone he meets.

Thanks to MercyMed’s compassionate care, James has rediscovered the joy of smiling. His dental treatment has not only improved his appearance but also boosted his self-esteem. Now, he is the happiest person he knows, and his smile reflects that.

By providing access to affordable dental care, MercyMed is helping individuals like James improve their health and quality of life. Access to such services is vital in addressing the health disparities caused by poverty. MercyMed’s affordable dental care helps break down barriers to good health, allowing more people to live healthier, happier lives.

United Way is proud to partner with organizations like MercyMed to improve community health and ensure everyone has the resources they need to thrive.